Text Essay box won't allow space bar | Experience Community
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JoseS
Administrator
1 year ago

Text Essay box won't allow space bar

  • Oct 20, 2022 10:40 PM UTC
  • 2 replies
  • 73 views
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I have several text (essay) boxes at the end of my survey. Qualtrics won't allow a space bar as entry. The boxes work normally during preview, but in production when people type their response the space bar isn't allowed and the words must all run together.
What gives? Any advice?

    2 replies

    Deepak
    QPN Level 8 ●●●●●●●●
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    • Deepak
    • Oct 21, 2022 7:22 AM UTC

    mhv
    Try commenting out the key32 with the below code, apply it on the question where you are facing issue.
    Qualtrics.SurveyEngine.addOnload(function() {
    var qid = this.questionId;
    document.onkeydown = function(event) {
    console.log('keydown',event);
    if (event.which == 32) {
    return true;
    }
    }
    });
    If it still persists try raising it to Q support
    Hope it helps!

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      • mhv
      • Author
      • Oct 21, 2022 1:52 PM UTC

      Thank you Deepak!

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