Hi everyone
I have a Likert scale survey available in 7 languages. I have manually added translations to all questions but the 5-point scale is not translated:
When I go into Translations, there is no place to add translations to scale:
How to translate the scale please? Thanks.
sophietwu
Have you tried exporting the translations and checking? you can manually edit in the file and upload it back.
Hope it helps!
sophietwu,
There should be a scale points section below the statements section:
https://community.qualtrics.com/XMcommunity/discussion/comment/52593#Comment_52593Thank you!! This is it. It took a while but I yes uploading CSV resolves the issue.
https://community.qualtrics.com/XMcommunity/discussion/comment/52603#Comment_52603Normally the scale points were showing, but not today for some reason.. But I downloaded the translations in CSV, populated the missing translations, and re-uploaded the CSV - it works. Thanks for your reply!
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