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Trouble creating a new contact list

  • April 21, 2023
  • 1 reply
  • 674 views
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I have created a simple survey which will be sent out via email using unique links. I’ve never done this before, so wanted to create a test contact list to see how it works. I entered 2 names and emails (my boss’s and mine) in the “Create Contact List” dialogue box. When I click on “Create” it gives me an error message: “Unable to create the list. Please try again later.” It doesn’t tell me what I’ve done wrong, or how long to wait until I try again. (I’ve tried several times over the past 30 minutes.) Can anyone help me?

Best answer by Deepak

@RachelGrace Try and check if you have all the permissions enabled with your brand admin, if yes, raise it to Qualtrics Support they should be able to help you.  

1 reply

Deepak
QPN Level 8 ●●●●●●●●
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  • Deepak
  • Answer
  • April 21, 2023

@RachelGrace Try and check if you have all the permissions enabled with your brand admin, if yes, raise it to Qualtrics Support they should be able to help you.  

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