Unable to create sftp export task in workflow

I’m attempting to setup a workflow task for a survey that will execute on each survey response being received. The task is using the `Load data into SFTP` extension made by Qualtrics (version 0.0.23)

The steps I take are:

1. Click Add task from the workflow editor
2. Select ‘Load data into SFTP’ extension
3. Click ‘Add a user account’
4. Fill in the following fields:
   1. Name
   2. Hostname 
   3. Port (leave as 22)
   4. Authentication Method (SSH Key)
   5. Username
   6. Generate SSH keypair 
5. Click ‘Connect Account’
6. Go back to the ‘Load data into SFTP’ extension page and see the new user pre-selected as the user account. Click ‘Next’

At this point there are no errors but the page simply refreshes and the new user account that was just created is gone. Can you please advise on how I can go about troubleshooting this? Are there any logs that can be used to see what may be going wrong? 

I have validated that the hostname is accessible via port 22. I’ve also tried removing all special characters from name and username

Thanks!