"Unauthorized library reference in survey import" | XM Community
Skip to main content

Hi! I am unable to import a QSF file and am met with the error message shown above when I insert a survey via reference library method.
If I insert the survey as a copy, the carry-forward logic options break, but then I can import this error-filled QSF file.
Also, when I make a copy of this survey (as another survey in the reference library) in the original reference library, this copy's carry-forward logic options are also broken.
Is it possible to transfer a survey from the reference library of one account into another so as to transfer a non-error-filled survey with carry-forward options intact?
Or can someone let me know what's going on? (Why are the carry-forward logic options breaking?)

(Added details to the post)


Hi numbers2593 did you managed to solve this problem? I am currently facing it as well.


guys can someone close this if this is resolved or not please. so future researchers can know if there is a resolution or not.


guys can someone close this if this is resolved or not please. so future researchers can know if there is a resolution or not.

Hi @monpajes , if you’re having a similar issue it could be a good idea to create a new Question detailing your situation to get fresh eyes on it and quicker support from the Community. The OP on this thread was last active in 2022. Hope this helps!