Updated Quota not working after re-publishing the survey | XM Community
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Hi

 

To test the function of quota, I published another survey with 2 conditions for quota.

Please refer to the images below:

Initially, I set both quotas to be 1. Completed the survey myself twice and the quota target was met for both groups. However, after increasing the M Quota from 1 to 3 and republishing the survey, I get the message “This survey has reached its quota and responses are no longer being solicited.”

 

How do I fix this (no longer see the above message; i.e. submit another response)?

Go to the quota, and click on Quota Options at the bottom. Change from End Survey (the default) to None (or something else depending on your situation).

Thank you, it works! : )

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