Hey!I am conducting a Van Westendorp Pricing Study on the platform, and when someone answers the four questions regarding what they consider "cheap," "ideal," "expensive," and "too expensive" without logic (for example, the "too expensive" value being lower than the "cheap" value), a message appears asking them to use the Back Button and re-enter the information. However, the Back Button option does not appear (please see the screenshot attached), only the Next button. Could you please help with this? Thanksss

To show the Back Button only on specific pages (e.g., when illogical input is detected), you can use custom JavaScript.Add JavaScript: In the Look & Feel section (or under Question Settings > Add JavaScript), add this code:Qualtrics.SurveyEngine.addOnload(function() { var illogicalPricePage = "YOUR_PAGE_ID"; // Replace with your page/question ID. if (this.getQuestionText() == illogicalPricePage) { $(".BackButton").show(); } else { $(".BackButton").hide(); }});Test: Ensure the Back Button only appears on the specified page. Check for conflicts if it’s not working.

Do you have these questions in different blocks? If yes, then the back button isn’t available once you move to a different block.

Van Westendorp Pricing Study - Back Button

Van Westendorp Pricing Study - Back Button | Experience Community

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