Hello!
We have a respondent that uses VPN but only recently cannot access surveys due to this.
He doesn’t want to not use the VPN for security reasons.
Has anyone experienced any VPN issues like this one?
Thank you.
Yamina
+3Yes, as of today (08/22/24) I have to disconnect my VPN in order to log in. If I turn VPN off while logged in, I can’t work on surveys or dashboards.
+15It should not be the case do you have aithenticator with sso implement. In case it is generic link von is not needed.
+3No, our account does not use SSO.
+15Is this link appened with some extra link on front. It can be a case IT have appened secure link causing it to not work.
+3This is the URL when I click on the login button: https://login.qualtrics.com/login
I tried removing login before .qualtrics and after .com/
I’ve also cleared cache and history from three browsers (Edge, Safari, and Firefox). The issue appears to be related to my VPN.
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