From email transcript:
1. Issue Identified
Qualtrics' new email experience no longer allows users, including Brand Admins, to delete sent distributions. This creates challenges when performing live survey testing, as test distributions remain in the project and can impact reporting and analytics.
2. Qualtrics' Response
- This is an intentional design change, not a defect.
- Sent distributions can no longer be deleted in the new experience to preserve distribution history.
- Qualtrics acknowledged the concern and recommended submitting the enhancement request through the Qualtrics Community for Product Management review.
3. Concerns with This Direction
- Test distributions can distort response counts, response rates, dashboards, and AI analysis.
- Administrators must now manually exclude test records from reports and downloads, apply filters throughout dashboards, etc
- Increased risk of reporting errors if test records are not consistently filtered out.
- Removes flexibility previously available in the legacy experience, even for Brand Admins.
