Why has Qualtrics changed this condition? :
Note: Custom origin domains activated before May 10, 2022 do not require an additional SPF and MX record; the SPF or MX will show as “Not verified” in the Admin tab, but the domain can still be used to send emails
My clientes is asking about this topic because his MX is already used by other platform... and they don´t want to use a subdomain...
Why Qualtrics ask know for SPF and SPF verification?
+1
+46Hello Alea
As mentioned in this support page, "To achieve high deliverability and open rates, Qualtrics emails meet all email-authentication standards. One of them, Sender Policy Framework, or SPF, verifies whether Qualtrics IPs are authorized to send emails from the given address. This address is known as Return-Path, Envelope-Sender, and Mail-From. To make all emails compliant with SPF, bounces@bounces.qemailserver.com address is used as Envelope-Sender."
Hope this helps!
+46Alea
Yes, the 10 and 20 are the priority numbers. The 'priority' numbers before the domains for these MX records indicate preference; the lower 'priority' value is preferred. The server will always try mailhost1 (server) first because 10 is lower than 20. In the result of a message send failure, the server will default to mailhost2.
You can find more information here (Google Workspace MX record values - Google Workspace Admin Help)
Hope this helps!
Sign up
Already have an account? Login
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.