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Question

Adding collaborators

  • April 28, 2020
  • 1 reply
  • 80 views

Hello, I shared with my collaborator 2 surveys/projects. He received invitation only for one. For the other, he looks added on my account, but he still cannot access to that project even though I repeated adding process couple of times. Is there a way for him to enter collaboration code manually and than become a collaborator? Or is there any other solution? Thanks a lot!

1 reply

ClairJ
Level 4 ●●●●
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  • Level 4 ●●●●
  • 218 replies
  • April 29, 2020

zadiguzel13 I'd have him log out and log back in, and maybe give it a little time (I've noticed an occasional lag with this), but if that doesn't work, you should probably contact tech support.