Hello, I am trying to add videos as questions to my survey. I followed the instructions for adding media using a URL in the inserting media doc (https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/rich-content-editor/insert-media/), but, when I try to add it, I get the feedback "The url specified is not a supported media type." I know that I have trial account and probably that is why it does not allow me but I am doing a research about sign language and its important to have videos for instructions. Do you know any other way that videos can be inserted? If not, any other survey software i could use?
Every answer would be highly appreciated.
Thanks in advance!
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Hi there! Unfortunately, one limitation of the free trial account is that you can not use custom code (this also means many options in the Rich Content Editor and Look & Feel are unavailable). We can otherwise recommend that you reach out to our Sales team to see what account type makes the most sense for your project!
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