After going to the block specified in the first branch, the survey gets terminated. I want the survey to go into the survey loop again
Solved
After selecting a block in branching option, survey is getting terminated.
I have following survey flow !
After going to the block specified in the first branch, the survey gets terminated. I want the survey to go into the survey loop again
After going to the block specified in the first branch, the survey gets terminated. I want the survey to go into the survey loop againBest answer by TomG
A survey flow doesn't loop. If they choose Yes they go through the Language block a second time then the survey ends.
You may need to use a Table of Contents for the functionality you desire.
View originalI am reaching out to you with an issue. I am new to this software. I have created a survey which has call recordings to reviewed in a call center. After reviewing one call, I am asking the user if they want to listen to another call. If the answer is yes with help of branching, I am going back to the survey bock again as a look. The issue is that the survey terminates after branching out to first block and does not move beyond that. any idea why this is happening?
Please Help!
+27A survey flow doesn't loop. If they choose Yes they go through the Language block a second time then the survey ends.
You may need to use a Table of Contents for the functionality you desire.
> @TomG said:
> A survey flow doesn't loop. If they choose Yes they go through the Language block a second time then the survey ends.
>
> You may need to use a Table of Contents for the functionality you desire.
Hi Tom,
Thanks for your inputs. Could you direct me to any examples?
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