In my survey 1, the user enter his credentials - First Name, Last Name and Email Address. Once he enters the information, I am triggering a Contact List trigger where the contact list gets updated.
Post that, I have added a task under Action where a personalised link to the Survey 2 will be sent to user on the email address.
My problem statement - I want to ensure that when the user fills in their email address in Survey 1 and if that already exists in the contact list, it should not add it to contact list and give some error message. How do I do this?
P.S. - I am using Customer Confidence pulse survey from COVID-19 solution. Its free and only offers basic features.
Best answer by rondev
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