Can I add pop-up dialog box feedback throughout a survey? | XM Community
Skip to main content
Solved

Can I add pop-up dialog box feedback throughout a survey?

  • May 19, 2020
  • 1 reply
  • 378 views
W
Forum|alt.badge.img+1

I have a pretty long survey built into different sections, with each section made up of a few matrix type questions. These matrix type questions have multiple questions within them and the responses are a 3pt likert scale (yes, not currently, not applicable). I'd like to be able to have a pop-up informational note that comes up whenever a 'not currently' is selected for any of the questions within the matrix. I've tried using custom validation and have gotten my message to display, but then it doesn't allow the user to progress without changing their answer, which I don't want. Here's an example of what my questions look like if that is helpful.
Thanks for any help! This discussion board has been amazingly helpful lately!
image.png

Best answer by LaurenK

Hi WillAurich1234! You may want to consider using in-page display logic to display a Descriptive Text question. If you have any additional questions about how to set this up, be sure to reach out to the Support team, as they are best equipped to help!

    1 reply

    LaurenK
    Former XM Community Team Member
    Forum|alt.badge.img+13
    • LaurenK
    • Former XM Community Team Member
    • Answer
    • June 9, 2020

    Hi WillAurich1234! You may want to consider using in-page display logic to display a Descriptive Text question. If you have any additional questions about how to set this up, be sure to reach out to the Support team, as they are best equipped to help!

    W
    Terms & ConditionsAccessibility statement