Can I send a user back to the page they came from once they've completed my survey? | XM Community
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Can I send a user back to the page they came from once they've completed my survey?

  • October 2, 2019
  • 2 replies
  • 217 views

Hi. I'm using Quatrics for a feedback survey on a website. The user needs to be able to access the feedback survey from any page, not just a 'done' style page. I'd like to be able to return the user to the page they came from when first accessed the survey. I'm already using embedded data to capturer the referer URL, is there a way I can send the user back to there at all please?

Best answer by Akdashboard

Yes! In your Survey Flow, put an End of Survey Block element (red) at the end of your survey. With the block you can set a custom redirect to a specific URL. When it asks for the URL, use pipe text to direct them to the Referrer URL.

2 replies

Akdashboard
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  • Answer
  • October 2, 2019
Yes! In your Survey Flow, put an End of Survey Block element (red) at the end of your survey. With the block you can set a custom redirect to a specific URL. When it asks for the URL, use pipe text to direct them to the Referrer URL.

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  • 1 reply
  • October 3, 2019
Great, thanks @Akdashboard that works perfectly.