Can I send an email to respondents who already completed the survey and filled in the email field? | XM Community
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Can I send an email to respondents who already completed the survey and filled in the email field?

  • May 8, 2020
  • 3 replies
  • 72 views
D

Hi,
I am familiar with the email trigger which does this when a respondent finishes the survey. However, I am wondering if I can send an email to those who already completed the survey.
Any tips are most welcome.

Daniel

Best answer by rondev

Create a new contact list of all the respondent who have completed survey, by exporting data. If you have XM directory you can check this.

3 replies

rondev
Level 6 ●●●●●●
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  • rondev
  • Level 6 ●●●●●●
  • Answer
  • May 8, 2020

Create a new contact list of all the respondent who have completed survey, by exporting data. If you have XM directory you can check this.

Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
    TomG
    Level 8 ●●●●●●●●
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    • TomG
    • Level 8 ●●●●●●●●
    • May 8, 2020

    You can send a Thank You message (as long as the survey isn't anonymized).

      D
      • dantiporta
      • Author
      • May 8, 2020

      Thanks rondev and TomG

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