Can I send an email to respondents who already completed the survey and filled in the email field? | XM Community
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Can I send an email to respondents who already completed the survey and filled in the email field?

  • May 8, 2020
  • 3 replies
  • 72 views

Hi,
I am familiar with the email trigger which does this when a respondent finishes the survey. However, I am wondering if I can send an email to those who already completed the survey.
Any tips are most welcome.

Daniel

Best answer by rondev

Create a new contact list of all the respondent who have completed survey, by exporting data. If you have XM directory you can check this.

3 replies

rondev
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  • Answer
  • May 8, 2020

Create a new contact list of all the respondent who have completed survey, by exporting data. If you have XM directory you can check this.


TomG
Level 8 ●●●●●●●●
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  • May 8, 2020

You can send a Thank You message (as long as the survey isn't anonymized).


  • Author
  • 2 replies
  • May 8, 2020

Thanks rondev and TomG