Can only 1 survey be active at a time? Also, how do I change the status on 1 of my surveys? | XM Community
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Can only 1 survey be active at a time? Also, how do I change the status on 1 of my surveys?

  • May 15, 2020
  • 1 reply
  • 60 views
Marina

image.pngI want to send out one of my surveys that currently shows the status of New. I am unable to send out the link as an error message appears saying I have to many active surveys. I only have 1 active survey, but am unsure how to deactivate this survey (without deleting it) so I can share the other one.

Best answer by MatthewM

HI Marina,
This looks like an issue with your account, which Community members are unable to address. I suggest contacting Qualtrics support.

    1 reply

    MatthewM
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    • MatthewM
    • Level 6 ●●●●●●
    • 1084 replies
    • Answer
    • May 15, 2020

    HI Marina,
    This looks like an issue with your account, which Community members are unable to address. I suggest contacting Qualtrics support.


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