Can't see the logo in the offline mode in the app | XM Community
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Question

Can't see the logo in the offline mode in the app

  • October 1, 2019
  • 2 replies
  • 45 views
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Hi there, I have uploaded a banner in the survey, which appears on the top but in the offline mode in the app, it disappears. It appears on the online mode and preview mode but not offline. I am not sure why this is happening. Thanks

2 replies

JenCX
Level 5 ●●●●●
Forum|alt.badge.img+11
  • JenCX
  • Level 5 ●●●●●
  • 683 replies
  • October 2, 2019
Do you have the image linked to a URL? If so, consider uploading the image directly to your Qualtrics library.
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  • Deep
  • Author
  • 9 replies
  • October 4, 2019
Thank you for your replay @JenCX. I have uploaded image to my library and did the survey again on the Ipad, but still the image doesn't appear.


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