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Correcting email if it bounces and resending to the correct address

  • November 6, 2018
  • 2 replies
  • 582 views

slaparf
Level 1 ●
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How do you handle correcting a bad email address and then sending to the corrected email? Can it be done without creating a whole new distribution? I'd rather not have to create a new distribtion and associated reminder emails if I don't have to. THanks!

Best answer by tchen

From my experience, I made a new contact list with the corrected email addresses and then I went to Distributions to "+ Compose Email" then sent it that way. To prevent needing to rewrite the message save the message. but unfortunately you will have to recreate the distribution and associated reminder emails.

2 replies

  • Answer
  • November 6, 2018
From my experience, I made a new contact list with the corrected email addresses and then I went to Distributions to "+ Compose Email" then sent it that way. To prevent needing to rewrite the message save the message. but unfortunately you will have to recreate the distribution and associated reminder emails.

Eesh
QPN Level 2 ●●
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  • QPN Level 2 ●●
  • November 6, 2018
@ slaparf, You can use the same distribution but you need to tweak the subject line. This is another work around apart from what is mentioned above. Hope this helps!