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Question

Custom End of Survey

  • July 24, 2020
  • 5 replies
  • 3 views
S

I have a long list of End of Survey Messages when I look at the survey.

But when I use Library in the upper right corner and then message Library it contains only two messages (they are not the same.)

How do I edit all the others?

Thanks.
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    5 replies

    SurajK
    QPN Level 3 ●●●
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    • SurajK
    • QPN Level 3 ●●●
    • 181 replies
    • July 24, 2020

    Hi stac ,
    You will have to change the group where the other messages stored from the drop down from top right corner see below,

    image.png

    S
    • stac
    • Author
    • 3 replies
    • July 24, 2020

    I did.. it still does not show the ones I am using.
    image.png

    S
    • stac
    • Author
    • 3 replies
    • July 24, 2020

    image.png

    SurajK
    QPN Level 3 ●●●
    Forum|alt.badge.img+4
    • SurajK
    • QPN Level 3 ●●●
    • 181 replies
    • July 24, 2020

    Strange, I also faced this issue now and not able to see some of the messages in Message library. Even name of custom message is not getting loaded. So I've raised it to Support now.

    image.png

    S
    • stac
    • Author
    • 3 replies
    • July 27, 2020

    Ok, thanks.

    Please let me now when you find out.

    Stacy


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