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Custom Validation

  • November 11, 2020
  • 1 reply
  • 10 views

Hello,
I am trying to have a question that has a custom validation where if a user clicks on a hot spot question, then a question would not be required to answer (and also vice versa). How would I go about this? My hot spot question is currently after the validation question, and every time I preview the question, it still has it required despite having set up the custom validation. Any suggestions would be appreciated!

Thanks!

Best answer by LaurenK

If you have not yet already, we'd recommend reaching out to our wonderful Support team, as they are best equipped to help! Otherwise, you'll want to post additional screenshots of your validation setup, so community members can help troubleshoot!

1 reply

LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • Answer
  • January 25, 2021

If you have not yet already, we'd recommend reaching out to our wonderful Support team, as they are best equipped to help! Otherwise, you'll want to post additional screenshots of your validation setup, so community members can help troubleshoot!