Data Privacy - how to delete data not based on email address | XM Community
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Data Privacy - how to delete data not based on email address

  • March 20, 2020
  • 3 replies
  • 5 views

JoycaV
QPN Level 4 ●●●●
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  • QPN Level 4 ●●●●
  • 253 replies
Hi, In Data Privacy, you can delete all data from all survey replies based on someone's email address. But how do you delete all data based on another attribute? Like an embedded data field? Very specifically, interfaces with external marketing systems could work with the marketing tool sending an email with an anonymous survey url, tagged with an Embedded Data field for Customer ID. So how could you delete all survey replies of one specific Customer ID.

3 replies

MsIreen
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 456 replies
  • March 20, 2020
I hate to say it, but i do it manually 😢

JoycaV
QPN Level 4 ●●●●
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  • Author
  • QPN Level 4 ●●●●
  • 253 replies
  • March 20, 2020
But how can you do it manually. There's no concept of "super admin" in Qualtrics, I cannot know in which surveys that particular Customer ID appears...

MsIreen
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 456 replies
  • March 20, 2020
We don't have many questionnaires that collect this data, and they all shared with me.