Hello,
I emailed survey links to one of my contact lists. Some of those responses have moved to partial complete and the takers are getting the expired link message when they try to go back to complete. Is there a way to completely delete these responses and send a new link to those same email addresses using the Compose Email option?
Best....Kim
Solved
Deleting Partial Responses and Sending New Survey Links to Those Same Emails
Best answer by Radam
In the survey options select to delete partial responses and then in the distribution send a reminder.
+33In the survey options select to delete partial responses and then in the distribution send a reminder.
+33Happy to help!
Hello again,
I selected to delete partial responses, but I can still see the response when I look at the data. Which option should I have selected to delete response at 'start of survey' or 'last activity'?
+33If I don't want the responses I typically do Delete response in progress 1 hour after respondent's last activity
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