Does meta info question not work with iOS 9? | XM Community
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Does meta info question not work with iOS 9?

  • June 28, 2019
  • 2 replies
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Apramey
Hello, We have the meta info question in a survey- when we try to answer the survey on an iPad2 or iPod touch (both have iOS 9) - an error occurs (404) and the survey does not open. Does anybody have a solution to this?

Best answer by TomG

It works. We've had responses from iPads running iOS 9 today (info gathered with MetaInfo question). I'm guessing something else is causing your issue.

2 replies

TomG
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  • June 28, 2019
It works. We've had responses from iPads running iOS 9 today (info gathered with MetaInfo question). I'm guessing something else is causing your issue.

Apramey
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  • 2 replies
  • June 28, 2019
Thank you! Then we need to check what else can be the issue, I have raised a ticket with Qualtrics.