I'm editing my survey, and when I tried to change the format (font, color, size, etc.) of the newly added questions, an error messages just pop-up saying:
And I couldn't save those changes made on my survey. I have no idea what's the problem is. Can anyone help me fix that?
Solved
Error Saving Questions
Best answer by rondev
If this is happening with all the questions, then check with your brand administrator if your account has access to HTML editing.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

And the formatted questions cannot be saved or published on Qualtrics. Does anyone know what is going on? Can anyone tell me how to fix that??