Exporting Personal Links has problem | XM Community
Skip to main content
Dear Sir, I try to Method the Exporting Personal Links, but I found that different customers in the download file only get the same link. (Please find the details in the attachment) pls kinldy help check and solve this problem. Thanks a lot. Sandy
@Sandy_Chen2018 , Try to open the csv in different editor (try some text editor as well) because some time excel create a problem still you face same challenge then you need to check with Qualtrics support team to investigate the actual issue.
Hi @Sandy_Chen2018! I would recommend reaching out to our Support team as they will best be able to answer this specific question! :)