"Failed loading look and feel settings. Please try again later." | Experience Community
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JoseS
Administrator
1 year ago
Solved

"Failed loading look and feel settings. Please try again later."

Is anyone else experiencing this when trying to access their Look and Feel settings? Thanks!

Best answer by sandys

Update: yes, it has been fixed. Thanks for sharing!
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    8 replies

    PeeyushBansal
    Level 7 ●●●●●●●
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    • PeeyushBansal
    • Level 7 ●●●●●●●
    • March 21, 2019
    not facing any such problem, you can try refreshing your account.
    Best Regards, Peeyush
    Forum|alt.badge.img+2
    I've been getting the same error for the last 12 hours. I'm going to try raise this with Qualtrics, perhaps you could do the same?
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    FYI getting this on chrome and firefox, in incognito mode, and across two different accounts.
    PeeyushBansal
    Level 7 ●●●●●●●
    Forum|alt.badge.img+52
    • PeeyushBansal
    • Level 7 ●●●●●●●
    • March 21, 2019
    i think better to reach to Qualtrics support.
    Best Regards, Peeyush
    Forum|alt.badge.img+2
    This is now working again for me.
    • sandys
    • Author
    • Answer
    • March 21, 2019
    Update: yes, it has been fixed. Thanks for sharing!
    Forum|alt.badge.img+1

    I get this error again "Failed loading look and feel settings. Please try again later.".
    Anyone has this issue as well

    AmaraW
    Former XM Community Team Member
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    • AmaraW
    • Former XM Community Team Member
    • August 12, 2021

    Hi dan_archer, Roieopsteam, sandys! This sounds like unintended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

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