Hi Everyone,
For some of us, Qualtrics is experiencing a technical issue where we can no longer access our group libraries. Engineers are working on fixing it, but I am trying to find a workaround in the meantime.
I have a contact list in a group library that I need to distribute a survey to tomorrow. However, before doing so I need to create a sample based off an embedded data field that is in the contact list (and was added to the list via trigger) . I'm currently unable to do so since I can't access the list or group library. Does anyone know of other ways to create a sample from a contact list within Qualtrics. Any help would be greatly appreciated!
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Unless this is a specific list a specifc user can send to you personally, then you upload, I think you're out of luck 
Maybe call technical support and see if they can export the Group with all embeded data? Then you can manually create the sample.
Maybe call technical support and see if they can export the Group with all embeded data? Then you can manually create the sample.
Another idea: Are you a brand administrator? "Log in" as someone who has access and create the sample?
Thanks Kate. Unfortunately it is affecting everyone on our enterprise license and Qualtrics can't access them either. I just figured I would check on here since Qualtrics often has multiple ways of accomplishing the same thing.
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