How can I download 'Question Response Rate' results from Survey Statistics? | XM Community
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How can I download 'Question Response Rate' results from Survey Statistics?

  • July 30, 2019
  • 2 replies
  • 154 views
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Hi, I am analyzing surveys to see which questions have a low response rate. I see an analysis of this is built into Qualtrics under Classic Reports, Survey Statistics but I don't see an option to download. Would this be a permission or missing feature my account needs?

Best answer by Kate

You can export stats from the distribution tab: ! However, you can NOT download the whole survey, consisting of multiple distributions at once. A way around this if you have XM Directory, you can download stats about your list: ! But if you hae the basic research core you're a little stuck downloading all past distributions. Even with Directory- the stats will show the last time the contact on the List recieved *an* email invitation. It doesn't verify what survey was last sent. So now that I've been running the product for over a year, I can't pull completion rates anymore. IMO you've a huge and very annoying problem with Qualtrics that I've reported to them on multiple occasions.

    2 replies

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    • Kate
    • Level 5 ●●●●●
    • Answer
    • August 7, 2019
    You can export stats from the distribution tab: ! However, you can NOT download the whole survey, consisting of multiple distributions at once. A way around this if you have XM Directory, you can download stats about your list: ! But if you hae the basic research core you're a little stuck downloading all past distributions. Even with Directory- the stats will show the last time the contact on the List recieved *an* email invitation. It doesn't verify what survey was last sent. So now that I've been running the product for over a year, I can't pull completion rates anymore. IMO you've a huge and very annoying problem with Qualtrics that I've reported to them on multiple occasions.
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      • DevonMW
      • January 30, 2023

      I'm also looking for something along these lines. I just want to run a simple report with the survey questions and the number of responses per question. It would be nice to have a percentage that responded to each question.
      I've looked everywhere and called support to no avail. I'm also waiting for this feature to be added.

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