How can you edit the text in a customized/default footer | XM Community
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How can you edit the text in a customized/default footer

  • October 19, 2020
  • 1 reply
  • 650 views

Hello.
I made a short application survey and I added a text with some hyperlinks and a logo (image) in the footer via Look &Feel -> General-> Footer. It was all saved with a message title in a group library. Now I want to edit some sentences and remove the logo-image but I can't find the message back. I tried to find it in the Message Library (empty) or in Look &Feel itself but there's no trace whatsoever.
Making a new footer message isn't really an option because if I can't find it back to edit, then what's the use. besides I want to delete older footer messages as well, but that sees impossible as well (no delete option).
Is there anybody who can help me out?
Sincerely,
Ryan


Best answer by LaurenK

The only place where that footer would be available for viewing is within Look & Feel of the survey it was set up in! It sounds like the message was also saved in a Group Library, so it might be worth checking all available libraries to see if the message is in a different library than the one being referenced!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • January 27, 2021

The only place where that footer would be available for viewing is within Look & Feel of the survey it was set up in! It sounds like the message was also saved in a Group Library, so it might be worth checking all available libraries to see if the message is in a different library than the one being referenced!