We have a project that was distributed with an email list to a targeted group of respondents, and I need to connect the respondent to the response. When we export the data, it says the respondent information is omitted for privacy, but we did not communicate this project as anonymous. Help?
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Sounds like you have the Anonymize Responses setting turned on. I'm not sure if you will be able to retrieve that information if you turn it off after you've collected data, but it's worth a try. Go to Survey > Survey Options > Survey Termination > Anonymize Response > uncheck this setting
Thanks @ClairJ! Turns out the project owner didn't have the right permissions and we got it fixed. Thank you! 😃
@JennyH good to know! Thanks for the update, and glad you got it sorted.
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