How to create a 10 point scale (i.e. CSAT) with 2 labels | XM Community
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How to create a 10 point scale (i.e. CSAT) with 2 labels

  • June 3, 2020
  • 4 replies
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Hi,

I am trying to create a CSAT question with a 10 scale points 1 to 10 and I need 2 labels. (we dont want the 5 things)
From what I understand, there seem to be only the NPS question with labels.
Is there a way to have a 10 oints scale with 2 labels other than NPS (that we already have in our survey)

JD

Best answer by TomG

See: https://gist.github.com/marketinview/c941fc59b7ddaef8ba3b

4 replies

TomG
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  • June 3, 2020

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  • June 3, 2020

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  • June 3, 2020

After trying it (entering your code into the javascript place of the questiom,
I saw that it did not change anything at all...


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  • June 3, 2020

finally your solution works ! thanks. It does not change the look in your questionnaire but when you test it, it shows exactly how it should.