How to validate alphanumeric code entered by user | XM Community
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How to validate alphanumeric code entered by user

  • September 23, 2020
  • 1 reply
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We're recruiting participants by mail but don't want to use personal URLs because they are too long to type them in the cell phone.
My idea is to provide a three-digit alphanumeric code that participants would need to enter at the beginning of the questionnaire, which would allow us to identify them. How can I validate if the code provided by the user is from a list of codes? How would I set up Authenticator to do this? (if Authenticator is the appropriate tool).

Best answer by LaurenK

Hi Stephan - if you have not yet already, we'd recommend taking a look at this support page about how to setup an Authenticator based off of a contact list that includes the three-digit code. If you have any additional questions while setting up your Authenticator, be sure to reach out to our wonderful Support team, as they are best equipped to assist! 😀

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • October 14, 2020

Hi Stephan - if you have not yet already, we'd recommend taking a look at this support page about how to setup an Authenticator based off of a contact list that includes the three-digit code. If you have any additional questions while setting up your Authenticator, be sure to reach out to our wonderful Support team, as they are best equipped to assist! 😀