I cant check the answers with WIDGET_ERROR.MISCONFIGURED Error message. | Experience Community
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I cant check the answers with WIDGET_ERROR.MISCONFIGURED Error message.

  • Jul 1, 2020 5:54 AM UTC
  • 5 replies
  • 1228 views

Can anyone solve this problem?
I made a survey with a free comment area.
Previously, I could check answers from panelists in report tab, but now I can't.
In the result area of the free comment, there are WIDGET_ERROR.MISCONFIGURED.
Who knows how to solve this error?
Regards.

Best answer by LaurenK

Hi Risa - typically a quick account refresh can help resolve this issue! If that is not the case, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue!

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5 replies

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • Jul 14, 2020 6:30 PM UTC

Hi Risa - typically a quick account refresh can help resolve this issue! If that is not the case, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue!


fbashrahel

Hi
I saw in my survey WIDGET_ERROR.MISCONFIGURED
How Should I do NOW. I have tried to solve it but NOT yet


LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Sep 13, 2021 1:30 PM UTC

If the issue still persists fbashrahel, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue! 😀


fbashrahel

I already did, they fix it successfully. 🙏


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  • Dec 6, 2021 11:49 AM UTC

Hi, I'm having the same issue. Can you help please?