I cant check the answers with WIDGET_ERROR.MISCONFIGURED Error message. | XM Community
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I cant check the answers with WIDGET_ERROR.MISCONFIGURED Error message.

  • July 1, 2020
  • 5 replies
  • 607 views

Can anyone solve this problem?
I made a survey with a free comment area.
Previously, I could check answers from panelists in report tab, but now I can't.
In the result area of the free comment, there are WIDGET_ERROR.MISCONFIGURED.
Who knows how to solve this error?
Regards.

Best answer by LaurenK

Hi Risa - typically a quick account refresh can help resolve this issue! If that is not the case, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue!

5 replies

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • July 14, 2020

Hi Risa - typically a quick account refresh can help resolve this issue! If that is not the case, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue!


fbashrahel
  • September 12, 2021

Hi
I saw in my survey WIDGET_ERROR.MISCONFIGURED
How Should I do NOW. I have tried to solve it but NOT yet


LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • September 13, 2021

If the issue still persists fbashrahel, we highly recommend reaching out to our Support team, as they will be able to further investigate what may be causing this issue! 😀


fbashrahel
  • September 13, 2021

I already did, they fix it successfully. 🙏


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  • December 6, 2021

Hi, I'm having the same issue. Can you help please?