I need to change ownership and add a new collaborator | XM Community
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I need to change ownership and add a new collaborator

  • September 23, 2019
  • 5 replies
  • 12032 views

My colleague set up a survey that we use every year and modify. She is no longer with us and I need to get the ownership and add a collaborator.

Best answer by JenCX

You can ask your Brand Admin to transfer the ownership to you.

5 replies

JenCX
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • Answer
  • September 23, 2019

  • Author
  • September 23, 2019
How do I know who the Brand Admin is?

JenCX
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • September 23, 2019
> @rowanm said: > How do I know who the Brand Admin is? The first link I provided shows you how to locate them. 😀

  • August 5, 2020

What if the brand administrator is the owner? how can that ownership be transfered?


AlonsoC
Administrator
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  • Administrator
  • August 7, 2025

What if the brand administrator is the owner? how can that ownership be transfered?

Here’s what you should do in that scenario:

If there's another BA (Brand Admin) on the account, you should reach out to them to request a survey ownership transfer. If not, please submit a support ticket to request a new BA.