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Inserting end of survey messages from Library to end of survey emails

  • Jan 24, 2020 9:55 AM UTC
  • 3 replies
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Hi Everyone, I have created various end of survey messages based on the respondents score by using branch condition in the Survey flow. I would like to send the same messages to every respondent in email using the end of survey email feature as a Thank you email. Can anyone tell me how to do that? I could see that we can use piped text to insert Survey questions and embedded data in an email. I couldn't find any feature to insert custom end of survey messages. Is this feature possible in Qualtrics?

Best answer by rondev

> @pXarma said: > In preview mode the End Of Survey email ( send thank you email after completion) feature doesnt work or what? I'm testing my survey, but not getting any emails. Yes, it won't work, for this we need to distribute through contact list
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3 replies

rondev
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  • Jan 24, 2020 9:59 AM UTC
We can also use Email trigger for this.

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  • Author
  • QPN Level 1 ●
  • Jan 24, 2020 10:04 AM UTC
In preview mode the End Of Survey email ( send thank you email after completion) feature doesnt work or what? I'm testing my survey, but not getting any emails.

rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • Answer
  • Jan 24, 2020 10:21 AM UTC
> @pXarma said: > In preview mode the End Of Survey email ( send thank you email after completion) feature doesnt work or what? I'm testing my survey, but not getting any emails. Yes, it won't work, for this we need to distribute through contact list