Is it possible to automate 2-Way SMS distributions for a weekly survey? | Experience Community
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JoseS
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1 year ago
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Is it possible to automate 2-Way SMS distributions for a weekly survey?

  • May 9, 2019 3:37 PM UTC
  • 4 replies
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Hi, I am running a study that collects weekly feedback from participants via 2way SMS text responses. The participants will be asked two questions weekly for 6 months. I'm wondering if there is a way to automate this distribution process rather than manually sending them the questions every week on qualtrics.

Best answer by JenCX

Ah, gotcha! I personally don't know of a way to set that up like that, but that is a nice idea. If no one else has a solution for you, I'd recommend putting in a Feature Request.
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JenCX
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  • JenCX
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  • May 13, 2019 3:32 PM UTC
Sure, you can schedule SMS surveys: ! Just put the date in the future.
  • jhillrorie
  • Author
  • May 13, 2019 3:48 PM UTC
@jpardicusick Thank you! I was wondering more so if it is possible to just set a recurring message so that I don't have to go in every week to schedule the messages. Similar to how outlook or gmail can set recurring meeting dates/notifications for those.
JenCX
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  • JenCX
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  • Answer
  • May 13, 2019 4:26 PM UTC
Ah, gotcha! I personally don't know of a way to set that up like that, but that is a nice idea. If no one else has a solution for you, I'd recommend putting in a Feature Request.
    NiC
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    • NiC
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    • Jun 28, 2019 4:59 PM UTC
    We can easily set this through series of distribution of next surveys through API. See API for SMS Distribution. Happy to answer if you need any more details. :)
    XM Engineer | Zill Consulting
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