Matrix profile type how to get value selected into email | XM Community
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Matrix profile type how to get value selected into email

  • February 20, 2020
  • 1 reply
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I have a matrix question that has two drop downs. ! The problem I am having is in my email trigger. I am trying to pipe text from the question based on what is selected and I cannot get it to work. I'm not sure what the right combination is? I can get all my other questions values, but not this one. The only value I keep getting is the labels "Semester" and "Year" !

Best answer by LaurenK

Hi banaryoli! It sounds like you want to use "Selected Choices" in this case. If that does not work, we'd otherwise recommend reaching out to the Support team, as they are best equipped to help troubleshoot!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • June 9, 2020

Hi banaryoli! It sounds like you want to use "Selected Choices" in this case. If that does not work, we'd otherwise recommend reaching out to the Support team, as they are best equipped to help troubleshoot!