Advanced-Reports Basic Overview

https://www.qualtrics.com/support/survey-platform/reports-module/reports-section/paginated-reports-overview/



I have noticed that the New Printed Report module contains a few Software Defects related to Date Searches within the Filter. The date choices are as follow:

- Today

- Yesterday

- This Week

- This Month

- This Quarter

- This Year

- Last 7 Days

- Last 14 Days

- Last 30 Days

- Last 60 Days

- Last 90 Days

- Last 180 Days



I am using the Qualtrics Survey End Date and the following selections are returning surveys that are outside of the range:



1. This Month

- The expectation is that it would only return completed surveys for the current month.

- Issue: Using this selection will return results for the current and previous month, more than 30 or 31 Days. It is going as far back as February 1, 2018.

- Since today's date is March 27, 2018, the expectation would be that it returns results between March 1, 2018 - to March 27, 2018.



2. This Quarter

- The expectation is that it would only return completed surveys for this quarter. ie Quarter 1 2018 (January 1, 2018 - March 31, 2018)

- Issue: Using this selection, it is returning results that includes November and December 2017.



3. This Year

- The expectation is that it would only return completed surveys for this Year. ie January 1, 2018 - December 31, 2018.

- When I requested a Query that would allow me to query the 'Last 365 Days', I was told to use the 'This Year' selection.

- Issue: Using this selection, it is returning results that includes Surveys with an end date of this Year and also as far back as January 1, 2017.

- Since today's date is March 27, 2018, the expectation would be that it returns results between January 1, 2018 - March 28, 2017.

- There is a need for a 'Last 365 Days' choice for this filter.



I have already created a Ticket and I am currently working with representatives from Qualtrics, however this is impacting our Reporting. We utilize a 12 Month Rolling Average of Net Promoter Score.



I think the three choices that I have provided in this discussion need to be examined and corrected. I also think a choice of Last 365 Days needs to be included.



Thank you.



George Issa

Rentokil North America