New Printed Reports contains Software Defect

GeorgeIssa · 2018-03-27T17:46:15+00:00

Advanced-Reports Basic Overview https://www.qualtrics.com/support/survey-platform/reports-module/reports-section/paginated-reports-overview/ I have noticed that the New Printed Report module contains a few Software Defects related to Date Searches within the Filter. The date choices are as follow: - Today - Yesterday - This Week - This Month - This Quarter - This Year - Last 7 Days - Last 14 Days - Last 30 Days - Last 60 Days - Last 90 Days - Last 180 Days I am using the Qualtrics Survey End Date and the following selections are returning surveys that are outside of the range: 1. This Month - The expectation is that it would only return completed surveys for the current month. - Issue: Using this selection will return results for the current and previous month, more than 30 or 31 Days. It is going as far back as February 1, 2018. - Since today's date is March 27, 2018, the expectation would be that it returns results between March 1, 2018 - to March 27, 2018. 2. This Quarter - The expectation is that it would only return completed surveys for this quarter. ie Quarter 1 2018 (January 1, 2018 - March 31, 2018) - Issue: Using this selection, it is returning results that includes November and December 2017. 3. This Year - The expectation is that it would only return completed surveys for this Year. ie January 1, 2018 - December 31, 2018. - When I requested a Query that would allow me to query the 'Last 365 Days', I was told to use the 'This Year' selection. - Issue: Using this selection, it is returning results that includes Surveys with an end date of this Year and also as far back as January 1, 2017. - Since today's date is March 27, 2018, the expectation would be that it returns results between January 1, 2018 - March 28, 2017. - There is a need for a 'Last 365 Days' choice for this filter. I have already created a Ticket and I am currently working with representatives from Qualtrics, however this is impacting our Reporting. We utilize a 12 Month Rolling Average of Net Promoter Score. I think the three choices that I have provided in this discussion need to be examined and corrected. I also think a choice of Last 365 Days needs to be included. Thank you. George Issa Rentokil North America

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