Hi Qualtrics Community,Would like to seek help from you (new user), on my Create ticket task.My ticket name should be "first and last name requires further assistance."I used the below embedded data to trigger the ${m://firstName} ${m://lastName}.But upon creation of ticket and email, it only shows " requires further assistance."

So this FirstName and LastName works if it has value passed in. To check;either pass it thru your link or by distributing email where values are present in FirstName and LastNameIf you are testing thru preview link. Please pass as "&FirstName=xxx&LastName=xxx" at the end of link.Panel Field in screenshot refers to the value from mailing list. I request you to follow add fields with values in your anonymous link for testing. Orschedule an invite to yourself with the values present in those 2 fields.

Please use the syntax as below:${m://FirstName} ${m://LastName}

No Embedded Data value | Experience Community

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