Piped Text in Email Action Reply To:

Question

I am sending a summary email after survey completion.
I was using an email trigger and this worked fine until I needed to customize the emails based on survey answers.
The logic became to complex for the email trigger to handle so I switched to and Email Action.  The problem with Email actions is they are constrained in the From: and ReplyTo: fields and split the domain off of the username.

I had an embedded variable SecEmail = username@domain.com and was using that in my ReplyTo: field in my email trigger.  Ok so when I switched from the trigger to the action I figured I would just shorten the variable to just the username SecEmail = username and then put that piped text in the ReplyTo:

The problem is for some reason that does not work.  The action runs, The action reporting log indicates it ran successfully, but no email is received.

2 Questions:

1) Can piped text be used in the ReplyTo: of an email action.
2) Is there a spot that logs actual outgoing emails to see if there were any errors or who they went to.

LaurenK · Accepted Answer

Hi @SteveS! I would recommend posting this in our Product Ideas category, as it is a feature not already developed by our team. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!

mattyb513 · Answer

1) No, you can only use a valid email address, not a reference.

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