Hello!
In my survey, I have a quota that was first set to go up to 750. After this was reached, I needed new responses still so I changed the quote to 950, allowing new responses that match the condition to come in. Although I see the new responses in the Data & Analysis tab, they do not increment for the quota, which says 752/950 (though it should actually be more like 900/950). Additionally, these new c.150 responses should count for another quota as well, which likewise does not increment to account for the new responses. The responses came in two days ago and yesterday. What could be causing this?
Solved
Quotas not incrementing despite conditions being met by new responses
Best answer by LaurenK
For others in a similar situation, be sure to first review this support page with Quota troubleshooting tips. We'd otherwise recommend reaching out to our wonderful Support team, so they can take a closer look at your specific setup and provide assistance.
+13For others in a similar situation, be sure to first review this support page with Quota troubleshooting tips. We'd otherwise recommend reaching out to our wonderful Support team, so they can take a closer look at your specific setup and provide assistance.
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