Ranking not showing in Data & Analysis and only sometimes in Response Summary | Experience Community
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Ranking not showing in Data & Analysis and only sometimes in Response Summary

  • December 6, 2020
  • 1 reply
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I have a Loop and Merge with a Multiple Choice question where the selected choices flow into a Pick, Group and Rank question. The results of the Rank question are not showing in the Data and Analysis ever. They do show on the Response Summary sometimes depending on whether the selected Choice has one or two display logic conditions attached. Any ideas would be greatly appreciated?
Data & Analysis example 1 choices selected have one Display Logic condition.
image.pngimage.pngResponse Summary example 1 all choices are displayed.
image.pngData & Analysis example 2 choices selected, first one has one Display Logic condition, other two selected have two Display Logic conditions.
image.pngimage.pngResponse Summary example 2 all choices not displayed, only the ones with only one Display Logic condition shown.
image.pngimage.png











Best answer by LaurenK

Hi Chez - something sounds as though it may not be working as intended. If you have not yet already, we'd recommend reaching out to our wonderful Support team, as they are best equipped to further troubleshoot and escalate, as needed!

    1 reply

    LaurenK
    Former XM Community Team Member
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    • LaurenK
    • Former XM Community Team Member
    • Answer
    • December 16, 2020

    Hi Chez - something sounds as though it may not be working as intended. If you have not yet already, we'd recommend reaching out to our wonderful Support team, as they are best equipped to further troubleshoot and escalate, as needed!

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