I created and published an anonymous survey. I had 3 people on my team try it out. Next, I want my larger team to try the same survey, which INCLUDES the original 3 people. However, when the original 3 people launch the same survey they get a message "You have either already completed the survey or your session has expired."
How do I reset an anonymous survey so people who tested it in the past can test it again?
Also, the root cause is not the same as this post:
https://www.qualtrics.com/community/discussion/63/getting-you-have-either-already-completed-the-survey-or-your-session-has-expired-why
Thanks.
Solved
Reset completed anonymous survey so I don't receive "You have either already completed the survey.."
Best answer by rondev
Ask them to try in incognito mode of the browser.
+22Ask them to try in incognito mode of the browser.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.