I sent a test survey to a couple of team mates for feedback. The survey flow is organized in to branches. First there is a default block that everyone sees and based on one of the questions in this block there are branches in the flow. Each branch has a table of contents. For one of the completed surveys, responses were not recorded except for the default block and the last block in the branch that this survey taker went through. This person told me that he tried to go back to see his previous responses. Now I am guessing he used go back button to go back but did not come back to these pages and instead used table of contents to skip to the last block in the branch. As I understood, when you click go back without clicking next the response on the page is not recorded. Does this happen with every page you go back to even if you had completed these pages before and had previously clicked next? Does the go back button work like delete responses from the record? Could there be any other reason that the responses were not recorded?
Best answer by kpaddock
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