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Review who marked as complaint

  • October 23, 2019
  • 1 reply
  • 112 views

jmalone
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We recently had our first complaint from a survey that went out and our compliance team (I work at a bank) has requested that we have a record of who that individual is so we can mark them in our core system. I know I can pull a list of opt-outs, but they are dead set on knowing that it was an opt-out because of spam. Anyone know how best to do this, or if it is even possible?

Best answer by JenCX

I don't believe this is currently possible. You can check out more information here, though. And if it's something you really wish you had, I encourage you to submit an idea in the Product Ideas section.

1 reply

JenCX
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  • Level 5 ●●●●●
  • 683 replies
  • Answer
  • October 23, 2019
I don't believe this is currently possible. You can check out more information here, though. And if it's something you really wish you had, I encourage you to submit an idea in the Product Ideas section.