Question
Scale presenting
Hi,
I'm wondering about two methodological issues, and I would appreciate your advice.
I have a matrix table and asking the respondents to rate on a scale of 1 (not useful) to 5 (very useful). My survey is launching by mobile, so the visualization is a bit different.
1. I wonder whether methodologically, it's better to write the answer options from 1 to 5, or 5 to 1?
2. In the same question, is it right to write the "Don't know/ Not Relevant" option as the first option? Or as the last option?
Thanks,
Maya
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